Men open 40G traffic package Internet access 6 hours but owe 18,000

Clearly opened the monthly package of traffic, I did not expect the mobile phone is still deducted, and the Internet owed a fee of 18,000 for 6 hours, equivalent to 10 yuan 1MB!

On September 1, Mr. Changsha Ma received a text message saying that he owed a flow fee of more than 18,000 yuan. What surprised Mr. Ma was that he was clearly handling the ice cream family bucket package, which contained 40GB of domestic traffic.

Men open 40G traffic package Internet access 6 hours but owe 18,000

Through customer service, it was learned that the community changed the fiber, and the staff untied Mr. Ma's deputy card and the main card, resulting in Mr. Ma's deputy card not being able to use the main card traffic package, and surfing the Internet for 6 hours at a price of 10 yuan per megabyte.

Mr. Ma said that the operator did not inform himself of the disengagement and did not receive any written notice and did not sign any.

It is understood that the operator has indicated that it will clear its arrears and send an unlimited number of cards (for one month), but the secondary card must be re-opened before it can be bound as a secondary card.